Privacy Policy

Last updated: January 2025

This policy describes how 1876513 Ontario Inc. ("IntelAGENT", "we", "us", or "our") collects, protects, and uses user information while maintaining confidentiality and compliance with Canadian law.

Personal Identifiable Information

Users may provide identifying details such as name, phone number, or email when contacting the company. The organization commits to keeping this data confidential and not sharing it with unauthorized parties, except as permitted by law or for quality control purposes.

The company reserves the right to disclose information when required by court order, governmental regulation, or legal proceedings. Users can opt out of optional communications (marketing, events) but will receive mandatory notifications (security updates, product announcements).

In cases of corporate transition, merger, or acquisition, personally identifiable information may be transferred to the acquiring entity while remaining subject to applicable legislation.

Submission of User Data

Clinical and personal information entered by registered users remains their property. The company will not share, sell, or disclose such information to unauthorized third parties without explicit user consent.

Control of User Data

Access is protected through username and password authentication. Users are responsible for maintaining password security and ensuring authorized access only.

Monitoring

The company uses gathered information for internal purposes, including billing preparation and system infrastructure monitoring.

Transactional Information

Sensitive transaction data, including credit card and bank account information, is secured according to industry standards and PCI compliance requirements.

Change in Policy

The organization reserves the right to modify this policy and will notify users of significant changes via email.

Data Retention

The company may reject, suspend, or delete data that breaches terms or poses risk, particularly where criminal activity is suspected or legally required. Upon account termination, access is revoked, and data deletion occurs at the company's discretion.

Governing Law

This policy is governed by Canadian law. In conflicts with the Terms of Service, the Terms of Service prevail.

Contact Us

Inquiries regarding personal information accuracy or correction requests may be directed to:

  • Email: agent@intelagent.ca
  • Mail: 1876513 Ontario Inc., 400 Walmer Rd. Suite 504, Toronto, Ontario M5P 2X7